Privacy Policy

1. Patient Confidentiality & Ethical Practice

At the surgical practice of Dr. Sharmistha Bhattacharyya, we uphold the highest medical and ethical standards regarding patient confidentiality. We recognize the deeply personal nature of plastic, cosmetic, and reconstructive surgery inquiries and ensure that your personal information, communications, and photographic records are safeguarded with strict medical discretion.

2. Information We Collect

When you request a consultation through our website, phone, or WhatsApp channels, we collect:

• Contact Information: Full name, phone/WhatsApp number, and email address.
• Clinical Interest: Surgical or aesthetic treatment category of interest and preferred consultation timeframe.
• Attribution Information: Referral source, campaign identifiers (UTM parameters), and technical metadata to optimize patient care communication.

3. Use of Personal Information

Your information is used strictly to:

• Schedule and confirm your in-person or video surgical consultation.
• Provide pre-consultation educational material and post-consultation care instructions.
• Communicate directly regarding procedure preparation, medical history review, and follow-up reviews.

We never sell, trade, rent, or disclose patient contact details to third-party marketing brokers or unrelated commercial entities.

4. Medical Records & Photographic Consent

Clinical photography (before-and-after documentation) is an integral component of plastic surgery assessment. Pre-operative and post-operative photographs are stored within secure clinical record management systems and are never published or shared online without explicit, signed, informed written consent from the patient.

5. Contact Our Privacy Coordinator

If you have any questions regarding your personal data or wish to update your records, please contact our clinical desk:

Dr. Sharmistha Bhattacharyya Clinic
Accord Hospital, Sector 86, Faridabad, Haryana 121002, India
Telephone: +91 96672 07009